FluxOnDataDev operates as a specialized mobile app testing and validation service based in Thailand. We're located at 102/4 Moo 9 Bangkruai-Sainoii Road, Bang Kruai District, Nonthaburi 11130, Thailand. When you work with us, you're trusting us with your business data and personal information.

This privacy policy explains exactly how we collect, use, store, and protect that information. We believe in being completely upfront about our data practices because trust is the foundation of good business relationships.

We collect information that helps us provide better testing services and communicate effectively with our clients. Here's what we typically gather:

Your information serves specific purposes in our testing operations. We use it to deliver the services you've requested and maintain our professional relationship.

• Conducting thorough mobile app testing and validation according to your specifications
• Communicating project updates, test results, and recommendations throughout our engagement
• Providing technical support and addressing any questions about our testing processes
• Improving our testing methodologies based on project outcomes and client feedback
• Managing project timelines, deliverables, and maintaining accurate service records
• Sending important service notifications and updates about your testing projects

We don't use your information for marketing purposes unless you've specifically requested updates about our services. Our focus remains on delivering quality testing results rather than promotional communications.

We treat your information with strict confidentiality. Your project data and personal details aren't shared with third parties except in very specific circumstances:

• When you've given explicit consent for us to share specific information with designated parties
• If required by Thai law, legal process, or government authorities for compliance purposes
• To protect our rights, property, or safety, or that of our clients and the public
• With trusted service providers who assist with our operations under strict confidentiality agreements

We never sell, rent, or trade your personal information to other companies. Your project data remains confidential and is used solely for delivering the testing services you've contracted.

You maintain control over your personal information and project data. These rights ensure you can manage how we handle your information:

To exercise any of these rights, contact us at support@fluxondatadev.com. We'll respond to your request within 30 days and guide you through the process.

Protecting your information is a fundamental responsibility we take seriously. We've implemented multiple layers of security to safeguard your data:

• Encrypted data transmission using industry-standard SSL/TLS protocols for all communications
• Secure cloud storage with access controls and regular security audits of our systems
• Limited access policies ensuring only authorized team members can view project data
• Regular security training for our staff and contractors handling sensitive information
• Automated backup systems with encryption to prevent data loss and unauthorized access
• Network monitoring and intrusion detection systems protecting our infrastructure

While we maintain robust security measures, no system is completely invulnerable. We continuously update our security practices and will notify you promptly if any data breach affects your information.

We keep your information only as long as necessary to fulfill our service obligations and meet legal requirements. Here's our approach to data retention:

• Project files and testing data: Retained for 3 years after project completion for reference and support
• Communication records: Kept for 2 years to maintain service continuity and resolve any questions
• Contact information: Maintained while you remain an active client, plus 1 year after last contact
• Financial records: Stored for 7 years to comply with Thai accounting and tax regulations

When retention periods expire, we securely delete your information using industry-standard data destruction methods. You can request earlier deletion of non-essential data by contacting our support team.

Our primary operations are based in Thailand, but some of our testing processes may involve international data transfers to trusted service providers and cloud platforms.

When we transfer your data internationally, we ensure appropriate safeguards are in place:

• Using service providers that comply with international privacy standards
• Implementing contractual data protection clauses with our international partners
• Ensuring data encryption during transfer and storage in foreign systems
• Regular audits of international partners' security and privacy practices

We'll inform you if your specific project requires international data transfers and explain the protective measures we've implemented.

Privacy practices evolve as technology and regulations change. We review and update this policy regularly to reflect our current practices and legal requirements.

When we make significant changes to this privacy policy, we'll notify you through:

• Email notifications to active clients explaining the key changes
• Updates to our website with the revised policy and effective date
• Direct communication during active projects if changes affect your data

Minor updates for clarity or legal compliance may be made without individual notification, but we'll always maintain the current version on our website with the last updated date.